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Shared Branching
We are a proud member of the Shared Branching community
Shared Branching is a network of 3,500 credit unions, with more than 5,600 branches and 30,000 ATM’s nationwide. It allows members of participating credit unions to do business with their credit union through these locations.
What you need to know
What types of transactions are available:
- Deposits
- Fund withdrawals
- Transfer funds between accounts
- Balance inquiries
- Process loan payments and advances
What you need to bring:
- Name of your credit union
- Account number or member number
- Valid Federal or State ID such as a valid State-Issued Driver’s License or ID Card, a valid US Military ID, or a valid Passport
- You might also be asked to provide personal information like the last four digits of your Social Security Number or the address on your account.
Greylock branches that offer Shared Branching:
Note: Services may vary by location. Funds deposited to your account may not be immediately available. If you have any questions regarding the availability of funds from your deposit, please call us at (413) 236-4000.
New In-Branch Experience: IDCheck
Greylock understands it’s crucial to help protect you from account takeover fraud. That’s why we are introducing a new ID verification procedure for in-person visits to our location and our Shared Branch locations. This new fraud prevention measure allows us to make certain it is YOU trying to access your account, not an imposter.
If you bank at one of our Shared Branch locations, a teller can now identify and authenticate members with out-of-state IDs in the branch through a QR code and one-time passcode multi-factor authentication verification. This additional layer of authentication will be used for cash withdrawals using out of state IDs.
How it works:
- Scan the QR code located in the branch or visit verify.coop.org.
- Select your credit union’s name from a drop-down list.
- Enter your member number and the last four digits of your social security number.
- Upload a photo of your ID.
- Take a selfie. Tip: Save your validation for an even quicker experience next time!
- Show your one-time passcode to the teller (passcode is valid for 20 minutes).
Questions? Call (413) 236-4000